Customer experience is a top priority for leading companies in today's competitive landscape, and several organizations have emerged as frontrunners in delivering exceptional service. These companies have mastered the art of understanding customer needs, personalizing interactions, and creating seamless experiences across various touchpoints. By leveraging technology and fostering a customer-centric culture, they consistently exceed expectations and build lasting loyalty. As businesses strive to enhance their customer experience strategies, these exemplary companies serve as benchmarks for success.
SALE
−$14.50
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- Hardcover Book
- Mehta, Nick (Author)
- English (Publication Language)
- 256 Pages - 02/29/2016 (Publication Date) - Wiley (Publisher)
$17.50
SALE
−$1.26
Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions
- Weber, Donna (Author)
- English (Publication Language)
- 224 Pages - 05/04/2021 (Publication Date) - Springboard Publishing (Publisher)
$16.73
Next Generation Customer Experience: How Companies Like ServiceNow, Netflix and Intuit are Creating Next-Generation CX Now
- Bean, Jeofrey (Author)
- English (Publication Language)
- 256 Pages - 06/12/2024 (Publication Date) - Del Mar Research (Publisher)
$17.99
SALE
−$11.54
[The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company] [By: Michelli, Joseph] [July, 2008]
- Hardcover Book
- Joseph A. Michelli (Author)
- English (Publication Language)
- 07/01/2008 (Publication Date) - TBS (Publisher)
$24.90
SALE
−$2.20
The Customer Experience Revolution: How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever
- Used Book in Good Condition
- Bean, Jeofrey (Author)
- English (Publication Language)
- 160 Pages - 12/15/2011 (Publication Date) - Raphel Marketing, Incorporated (Publisher)
$18.00
SALE
−$6.75
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
- Spector, Robert (Author)
- English (Publication Language)
- 224 Pages - 10/03/2017 (Publication Date) - Wiley (Publisher)
$18.25
SALE
−$1.87
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
- McCulloch, Wayne (Author)
- English (Publication Language)
- 344 Pages - 04/19/2021 (Publication Date) - Lioncrest Publishing (Publisher)
$18.12
No One Needs Another Company Mug: Stop Branding. Start Experiencing.
- Smith, Lindsay A (Author)
- English (Publication Language)
- 159 Pages - 01/22/2025 (Publication Date) - Amplify Experiences, LLC (Publisher)
$19.99
The Power of Customer Experience: 5 Elements To Make An Impact
- Dixon, Elizabeth (Author)
- English (Publication Language)
- 199 Pages - 03/31/2022 (Publication Date) - Elizabeth Dixon (Publisher)
$16.99
SALE
−$15.65
Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences
- Hardcover Book
- Berridge, Eric (Author)
- English (Publication Language)
- 272 Pages - 10/03/2016 (Publication Date) - Wiley (Publisher)
$12.35
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